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Carriers

Carriers

Service247 will reduce your claim costs and enhance the services you provide your policyholders.

We guarantee it!

Our OneCall® service enables property & casualty carriers to offer policyholders an additional option in the event of a homeowner’s property loss.

Service247 is not an independent adjusting firm, but we provide independent adjusting services.

Service247 is not a water mitigation company, but we provide emergency mitigation services.

Service247 is not a restoration company, but we provide complete restoration services.

Service247 is not a contractor network, but we actively manage our sub-contractors.

Service247 is a Concierge Claims and Direct Repair Services company that integrates these functions through an evolutionary approach to handling homeowner’s property losses based on over 20 years of industry experience.

Service247 aligns the interests of all of the parties involved in the claim process to create a better outcome for all.

Our innovative solutions provide your policyholders with service, speed, savings, and convenience Beyond the Promise™ of the policy.

Unlike traditional approaches provided by independent adjusting firms, contractor networks, or preferred vendor programs, our OneCall® Concierge Claims and Direct Repair Service is actively managed by our licensed independent adjusters serving as project managers from initial claim-to-completion and beyond. Benefits include:

  • Immediate access to a Service247 licensed claims professional or a guaranteed callback within 15 minutes 24 hours a day, 7 days a week, 365 days a year.
  • An on-site inspection by a Service247 licensed independent adjuster within 4 hours of initial notice of loss, or at your policyholder’s convenience.*
  • At your policyholder’s option, Service247 will actively manage the emergency mitigation, restoration, and repair process from start-to-finish, providing the policyholder and claims examiner with a single point of contact throughout the process.
  • Service247 warrantees all work for one full year.
  • Policyholder’s electing Service247 OneCall® services receive a 20% discount to their deductible from Service247.


    *Note: If your firm uses staff adjusters, this is an optional on-site courtesy inspection designed to provide your insured’s with any needed assistance.

Carriers receive a contractually guaranteed reduction in indemnity and loss adjusting expenses.

Policyholders benefit from reduced out-of-pocket expenses for covered losses; a streamlined claim and repair process; turnkey service; and quality workmanship from insured, licensed (where applicable), and certified professionals who are actively managed by our licensed independent adjusters throughout the restoration and repair process.

We work with each carrier to understand your philosophy, vision, and unique set of needs to customize programs that leverage and extend your brand promise.

We have solutions for carriers that use independent adjusting firms, those that don’t, and those that do both.

FAQs for Carriers

  • Is Service247 a home warranty company?
    Service247 is not a home warranty company. Service247 provides policyholders assistance and value-added services such as emergency mitigation, restoration and repair services in the event of a covered homeowner's property loss. All of our work is managed by licensed independent adjusters and is warranted for one year.
  • What are the regulatory implications of working with Service247?
    We have had several meetings with and reviewed our programs with several representatives from different regulatory authorities and Departments of Insurance. We have received positive feedback and were told that the program as presented seemed to offer great value to consumers.
  • How are you different than an approved vendor list or contractor network?
    Approved vendor lists and contractor networks merely provide policyholders with a list of names of service providers that have been screened and are authorized to direct bill the insurance carrier. When it comes right down to it, the policyholder is still left to manage the repair process on their own. This means contacting service providers, scheduling appointments, obtaining quotes, ensuring that the proposed work is done correctly and overseeing the quality of the work, scheduling and managing punch lists, etc. Service247 provides a licensed independent adjuster that serves as the project manager and serves as a single point of contact for the homeowner, actively managing the restoration and repair process from claim to completion. That same individual remains the single point of contact for all follow up issues and warrants all work for a full year following completion.